Whether your product is repaired or replaced depends on the nature and extent of the issue:
If the problem can be fixed effectively, we will typically repair the product.
If the damage is severe or the repair is not feasible, we may offer a replacement.
In some cases, if the original product is no longer available, we might exchange it for a similar item within the same price range.
The decision depends on warranty conditions and product availability.
Our goal is to provide you with the best possible solution as quickly as possible.
If you have questions about your specific case, please contact our customer care team.
To contact our customer care team click here, or go to the Customer Service section and select “Contact us.”