The time it takes to get your product back depends on the type of service and the repair needed. Generally:
Simple repairs or exchanges usually take 7 to 14 business days from the time we receive the product.
More complex repairs or parts replacements may take longer.
Shipping times to and from our repair service center can vary depending on your location and the courier used.
We always aim to process your repair as quickly as possible and will keep you updated throughout the process.
If you need a more precise estimate for your case, please contact our customer care with your claim details.
To contact our customer care team click here, or go to the Customer Service section and select “Contact us.”