https://support.salewa.com/hc/en-us 2026-03-05T10:12:15Z https://support.salewa.com/hc/en-us/articles/30453837280925-What-do-you-do-for-community-work-and-sustainability 2026-03-05T10:12:15Z https://support.salewa.com/hc/en-us/articles/30453913194141-How-can-I-apply-for-a-job-or-internship 2026-03-05T10:11:09Z https://support.salewa.com/hc/en-us/articles/30454504355357-What-should-I-do-if-I-can-t-find-the-serial-number-or-article-number-on-my-product 2026-03-05T10:10:43Z https://support.salewa.com/hc/en-us/articles/30886999108381-How-can-I-unsubscribe-from-the-newsletter-but-still-keep-my-account 2025-10-10T08:01:48Z https://support.salewa.com/hc/en-us/articles/30891303525021-Is-it-possible-to-cancel-my-order-after-it-has-been-placed 2025-10-08T15:47:49Z https://support.salewa.com/hc/en-us/articles/30891371375389-Can-I-modify-the-items-in-my-order-after-it-has-been-placed 2025-10-08T15:50:47Z https://support.salewa.com/hc/en-us/articles/30891406854045-Is-it-possible-to-update-the-shipping-address-after-placing-my-order 2025-10-08T15:51:29Z https://support.salewa.com/hc/en-us/articles/30891458120733-How-can-I-return-my-order 2025-10-08T15:54:53Z https://support.salewa.com/hc/en-us/articles/30891566031517-Who-is-responsible-for-the-shipping-costs-when-returning-a-product 2025-10-08T15:57:44Z https://support.salewa.com/hc/en-us/articles/30891817082525-What-if-the-discount-doesn-t-show-up-after-entering-the-voucher-code 2025-10-08T16:07:25Z https://support.salewa.com/hc/en-us/articles/30892026517533-How-can-I-sign-up-for-the-newsletter 2025-10-08T16:16:54Z https://support.salewa.com/hc/en-us/articles/30892156283933-I-have-questions-about-a-product-I-purchased-who-can-help-me 2025-10-08T16:22:03Z https://support.salewa.com/hc/en-us/articles/30894265351837-Why-should-I-buy-directly-from-this-online-shop 2025-10-08T18:27:49Z https://support.salewa.com/hc/en-us/articles/30894266275613-Are-your-products-available-for-direct-purchase-by-end-consumers 2025-10-08T18:28:19Z https://support.salewa.com/hc/en-us/articles/30894267307165-What-are-the-benefits-of-creating-a-customer-account 2025-10-08T18:28:53Z https://support.salewa.com/hc/en-us/articles/30894287083165-How-can-I-sign-up-on-your-website 2025-10-08T18:27:19Z https://support.salewa.com/hc/en-us/articles/30894291892765-Are-prices-in-the-Online-Shop-different-from-those-at-retailers 2025-10-08T18:29:14Z https://support.salewa.com/hc/en-us/articles/30894293084573-I-created-a-profile-customer-account-in-a-store-but-I-can-t-log-in-on-your-website-Why 2025-10-08T18:29:39Z https://support.salewa.com/hc/en-us/articles/30894328583709-Why-haven-t-I-received-an-order-confirmation-email 2025-10-08T18:34:12Z https://support.salewa.com/hc/en-us/articles/30894345566365-What-is-a-pre-authorization-charge 2025-10-08T18:35:00Z https://support.salewa.com/hc/en-us/articles/30894350599837-I-m-having-trouble-placing-an-order-where-can-I-find-assistance 2025-10-08T18:32:57Z https://support.salewa.com/hc/en-us/articles/30894351985565-What-payment-methods-do-you-accept 2025-10-08T18:33:28Z https://support.salewa.com/hc/en-us/articles/30894372415389-How-can-I-check-the-status-of-my-order 2025-10-08T18:32:28Z https://support.salewa.com/hc/en-us/articles/30894379419677-Why-was-my-order-or-part-of-it-cancelled-without-my-approval 2025-10-08T18:34:31Z https://support.salewa.com/hc/en-us/articles/30894398034205-How-long-can-a-pre-authorization-charge-stay-on-my-account 2025-10-08T18:36:01Z https://support.salewa.com/hc/en-us/articles/30894398762653-I-get-an-error-during-the-payment-process-what-should-I-do 2025-10-08T18:36:22Z https://support.salewa.com/hc/en-us/articles/30894409911069-What-should-I-do-if-my-payment-was-deducted-twice 2025-10-08T18:36:46Z https://support.salewa.com/hc/en-us/articles/30894420477597-Can-I-pay-with-PayPal-on-your-website 2025-10-08T18:37:59Z https://support.salewa.com/hc/en-us/articles/30894424003229-What-should-I-do-if-I-have-received-a-damaged-parcel-and-some-items-are-missing 2025-10-08T18:37:10Z https://support.salewa.com/hc/en-us/articles/30894440908957-I-misplaced-my-prepaid-return-shipping-label-and-or-return-document-Can-I-still-make-a-return 2025-10-08T18:40:25Z https://support.salewa.com/hc/en-us/articles/30894443467933-Will-my-shipping-fees-be-refunded-if-I-make-a-return 2025-10-08T18:41:29Z https://support.salewa.com/hc/en-us/articles/30894458245789-Can-I-request-an-exchange-instead-of-a-refund-for-an-Item-I-don-t-like 2025-10-08T18:39:52Z https://support.salewa.com/hc/en-us/articles/30894461135389-I-received-an-incorrect-or-incomplete-refund-What-should-I-do 2025-10-08T18:40:55Z https://support.salewa.com/hc/en-us/articles/30894463015453-Can-I-return-my-online-purchase-in-a-store-or-vice-versa 2025-10-08T18:41:41Z https://support.salewa.com/hc/en-us/articles/30894464530973-I-don-t-have-the-original-packaging-anymore-Can-I-still-return-my-item 2025-10-08T18:40:15Z https://support.salewa.com/hc/en-us/articles/30894471629341-I-don-t-like-the-product-or-it-doesn-t-fit-right-For-how-long-can-I-return-my-item 2025-10-08T18:39:40Z https://support.salewa.com/hc/en-us/articles/30894472574365-The-products-have-been-returned-to-your-warehouse-How-long-does-it-take-to-get-my-refund 2025-10-08T18:40:04Z https://support.salewa.com/hc/en-us/articles/30894474290205-I-used-a-discount-code-for-my-purchase-and-want-to-return-the-order-Can-I-use-the-code-again 2025-10-08T18:40:45Z https://support.salewa.com/hc/en-us/articles/30894475448477-Where-is-my-returned-package 2025-10-08T18:41:18Z https://support.salewa.com/hc/en-us/articles/30894489952925-I-removed-the-label-or-tag-Can-I-still-return-my-item 2025-10-08T18:40:35Z https://support.salewa.com/hc/en-us/articles/30894491496477-I-requested-an-exchange-Why-did-I-receive-a-refund-instead 2025-10-08T18:41:05Z https://support.salewa.com/hc/en-us/articles/30894504976797-Do-I-have-to-pay-for-the-repair-or-replacement 2025-10-08T18:47:46Z https://support.salewa.com/hc/en-us/articles/30894519347485-How-do-I-submit-a-warranty-claim-for-my-product 2025-10-08T18:47:05Z https://support.salewa.com/hc/en-us/articles/30894519730333-Will-my-product-be-repaired-or-replaced 2025-10-08T18:47:16Z https://support.salewa.com/hc/en-us/articles/30894549127581-How-and-when-will-I-receive-my-refund 2025-10-08T18:45:29Z https://support.salewa.com/hc/en-us/articles/30894552513181-Do-I-need-to-send-in-my-product-for-a-warranty-claim-or-can-I-bring-it-to-a-store 2025-10-08T18:46:55Z https://support.salewa.com/hc/en-us/articles/30894565392029-How-long-will-it-take-to-process-my-repair-request 2025-10-08T18:47:31Z https://support.salewa.com/hc/en-us/articles/30901949555357-Where-can-I-find-the-products-I-ve-already-registered 2025-10-09T07:11:52Z https://support.salewa.com/hc/en-us/articles/30902073331485-What-should-I-do-if-I-can-t-find-my-original-receipt-and-want-to-register-a-product 2025-10-09T07:19:30Z https://support.salewa.com/hc/en-us/articles/30902189099805-What-documents-do-I-need-to-register-my-product 2025-10-09T07:21:22Z https://support.salewa.com/hc/en-us/articles/30902604145949-How-do-I-register-my-new-product 2025-10-09T07:37:53Z https://support.salewa.com/hc/en-us/articles/30928351319581-Why-is-there-no-invoice-included-in-my-order 2025-10-10T07:47:22Z https://support.salewa.com/hc/en-us/articles/30928384491933-How-can-I-request-an-invoice-order-confirmation-for-my-order 2025-10-10T07:49:45Z https://support.salewa.com/hc/en-us/articles/30928426986525-How-can-I-stay-updated-on-your-products-and-offers 2025-10-10T07:52:04Z https://support.salewa.com/hc/en-us/articles/30928521157277-Are-there-any-restrictions-of-discount-codes-I-should-know-about 2025-10-10T07:54:51Z https://support.salewa.com/hc/en-us/articles/30928589936669-Why-isn-t-my-discount-code-working 2025-10-10T07:55:33Z https://support.salewa.com/hc/en-us/articles/30928613389213-How-do-I-redeem-a-voucher-code 2025-10-10T07:56:33Z https://support.salewa.com/hc/en-us/articles/30928806175261-What-is-the-recommended-method-to-keep-your-clothes-water-repellent 2025-10-10T08:02:52Z https://support.salewa.com/hc/en-us/articles/30928913044893-My-product-needs-repair-What-should-I-do 2025-10-10T08:06:44Z https://support.salewa.com/hc/en-us/articles/31083730999837-How-can-I-find-the-store-that-is-nearest-to-me 2025-10-17T07:05:09Z https://support.salewa.com/hc/en-us/articles/31084072251805-How-can-I-apply-for-a-job-or-internship 2025-10-17T07:18:45Z https://support.salewa.com/hc/en-us/articles/31084518065437-What-does-SALEWA-do-for-community-work-and-sustainability 2025-10-17T07:37:11Z https://support.salewa.com/hc/en-us/articles/31084684773149-How-can-I-track-my-shipments 2025-10-17T07:44:33Z https://support.salewa.com/hc/en-us/articles/31084710400029-What-countries-do-you-deliver-to 2025-10-17T07:45:37Z https://support.salewa.com/hc/en-us/articles/31084711324445-I-haven-t-received-a-tracking-link-What-should-I-do 2025-10-17T07:45:49Z https://support.salewa.com/hc/en-us/articles/31084712851357-My-order-has-been-returned-to-sender-by-the-carrier-What-s-the-best-way-to-proceed 2025-10-17T07:46:13Z https://support.salewa.com/hc/en-us/articles/31084713427613-My-tracking-hasn-t-been-updated-What-can-I-do-about-it 2025-10-17T07:46:22Z https://support.salewa.com/hc/en-us/articles/31084714839709-What-should-I-do-if-the-carrier-reports-a-transport-incident 2025-10-17T07:46:42Z https://support.salewa.com/hc/en-us/articles/31084716811933-Can-I-request-faster-delivery 2025-10-17T07:45:14Z https://support.salewa.com/hc/en-us/articles/31084717459101-What-are-your-shipping-costs 2025-10-17T07:45:24Z https://support.salewa.com/hc/en-us/articles/31084722154525-Why-hasn-t-my-order-arrived-yet 2025-10-17T07:46:33Z https://support.salewa.com/hc/en-us/articles/31084724085277-When-can-I-expect-my-order-to-arrive 2025-10-17T07:47:02Z https://support.salewa.com/hc/en-us/articles/31084730993309-I-got-the-wrong-order-How-can-I-resolve-this 2025-10-17T07:46:51Z https://support.salewa.com/hc/en-us/articles/31084739295901-The-tracking-shows-my-package-as-delivered-but-I-haven-t-received-it-What-can-I-do 2025-10-17T07:47:14Z https://support.salewa.com/hc/en-us/articles/31085415578525-Where-can-I-find-technical-product-information 2025-10-17T08:11:01Z https://support.salewa.com/hc/en-us/articles/31085457347485-Where-can-I-find-information-and-advice-on-using-the-product 2025-10-17T08:13:00Z https://support.salewa.com/hc/en-us/articles/31085462799005-Where-can-I-find-the-information-on-the-sizes 2025-10-17T08:14:13Z https://support.salewa.com/hc/en-us/articles/31085557490333-Where-can-I-find-information-on-product-care-and-cleaning 2025-10-17T08:16:55Z https://support.salewa.com/hc/en-us/articles/31085818198941-How-can-I-know-which-products-are-compatible-For-example-a-jacket-and-an-internal-fleece-or-two-right-and-left-sleeping-bags 2025-10-17T08:25:58Z https://support.salewa.com/hc/en-us/articles/31085838344093-How-can-I-change-my-account-settings 2025-10-17T08:27:17Z https://support.salewa.com/hc/en-us/articles/31086090226717-What-cases-does-the-warranty-cover 2025-10-17T08:36:54Z https://support.salewa.com/hc/en-us/articles/31086369974173-Can-I-extend-the-warranty 2025-10-17T08:45:31Z https://support.salewa.com/hc/en-us/sections/30857666586525-General 2025-10-17T08:27:17Z https://support.salewa.com/hc/en-us/sections/30882449909917-Product-Service 2026-03-05T10:09:37Z https://support.salewa.com/hc/en-us/sections/30882463988381-Order-Payment 2025-10-10T07:49:45Z https://support.salewa.com/hc/en-us/sections/30882471353245-Refunds-Exchange 2025-10-08T18:45:29Z https://support.salewa.com/hc/en-us/sections/30882480208541-Company 2026-03-05T10:12:15Z https://support.salewa.com/hc/en-us/sections/30882481453853-Warranty-Claims 2025-12-08T13:07:26Z https://support.salewa.com/hc/en-us/sections/30882487029277-Shipment-Delivery 2025-10-17T07:47:14Z https://support.salewa.com/hc/en-us/sections/30882489777565-Product-registration 2026-03-05T10:10:43Z https://support.salewa.com/hc/en-us/sections/30882509435677-Newsletter-Discount-Codes 2025-10-10T08:01:48Z https://support.salewa.com/hc/en-us/categories/30857656808605-FAQ 2026-03-05T10:12:15Z