To monitor the delivery, please check your tracking code. Further information about your order status can be found in your account or under Customer Service > Order tracking
We try to deliver your order within the expected timeframe, but sometimes delays occur due to factors beyond our control. Possible reasons for a late delivery include:
Your order contains multiple items, which may be shipped separately and arrive at different times.
The delivery carrier needs additional or corrected address details.
Delays within the carrier’s network or operations.
Other unforeseen circumstances affecting the delivery.
If you have any questions or concerns, please feel free to contact our customer care team.
To contact our customer care team click here, or go to the Customer Service section and select “Contact us.”