We sincerely apologize for the mix-up with your order. Please contact us with the following information:
Your full name
Your order number
Picture of the delivery note
Photos of the received items, showing the item numbers on the label and item
Our customer care team will assist you in receiving the correct parcel.
Thank you very much for your cooperation.
To contact our customer care team click here, or go to the Customer Service section and select “Contact us.”